8:00 – 8:55
Registration & breakfast  

8:55 - 9:00
Chairman’s welcome: 
Charlie Thomas
, Managing Editor, The Insurance Insider  

9:00 – 9:10
Welcome from DXC Technology: 
John Taylor
, Director and London Market Account AGM, DXC Technology  

9:10 – 9:25
Keynote: Interconnected emerging risks need a more connected market
Julie Page
, CEO, Aon UK Ltd. 

Insurance in its most traditional form is arguably not adjusting quickly or responding fully to emerging risks – especially as these risks are becoming increasingly interconnected. As a market, we need to collaborate to innovate. A collective commitment will help us stay relevant and add value to our clients. 

9:25 – 9:40
Keynote: Getting off the sidelines
Bronek Masojada, CEO of Hiscox & Chair of PPL Ltd.

In a world where drones are delivering parcels and robots are performing surgery, our customers need us to do better on making our market fit for the future.

London has a 300-year record of adapting and evolving, and we lead the market in terms of product coverage and innovation. So, surely this concentration of expertise can harness the intellectual firepower to adopt electronic placement and new working practices?

London cannot be afraid to make mistakes and none of us can do this alone – we can only make this work together. I ask all those interested in the long-term success of London to identify and get on with what they can do to make our market’s processes as good as its products. The time for sitting on the sidelines and waiting for a perfectly working future to arrive is over. Be part of what we are building and make it work for you.

9:40 – 9:55
Keynote: London - the crucible for innovation in re/insurance
Andrew Horton
, CEO of Beazley & Chair of London Market Group 

Historically, innovation in our market was not driven by new technology or new data sources. It was driven by the risk-taking instincts and intuitions of individual underwriters. But combining those with technology and data will give us the means to come up with new answers to old questions and to answer questions that we’d never asked before.

The Chairman of the LMG will consider what the market has done, and still needs to do, to secure its future as the undisputed global centre of insurance and reinsurance expertise and innovation.

9:55 – 10:10
Group Q&A  

10:10 – 10:40
Coffee Break 

10:40 – 11:30
Panel discussion: View from the Top

- Emerging markets: is the London market best placed to win this business?
- Market conditions
- The future of distribution
- Growth opportunities
- Underwriting and its relationship with regulation     

Mark Geoghegan, Editorial Director, The Insurance Insider (Moderator)
Nicolas Aubert
, Head of GB, Willis Towers Watson
Clare Lebecq
, CEO, London Market Group
Ian Lewis, IP Underwriter, Tokio Marine Kiln

Matthew Moore, President & Managing Director, Liberty Specialty Markets

11:30 – 12:20
Panel discussion: Claims: service vs efficiency

- Which technologies are going to have a substantial impact on the London market?
- Keeping clients happy – how the market is improving claims handling
- The Single Claims Agreement Model 

Charlie Thomas, Managing Editor, The Insurance Insider (Moderator)
Miles Banks
, Chairman, Global Claims Executive & Head of GB Claims Advocacy, Willis Towers Watson
Oke Eleazu, COO, Bought By Many & Author, "The Cult of Service Excellence”

Kathryn Gifford, Head of Claims, Chubb Global Markets
Simon Laird, Head of Insurance, RPC

Hannah Purves, Claims Director, Markel International & LMA Board Member 

12:20 – 13:20

13:20 – 13:40
Keynote: Perspective from a U.S. Specialty Broker
Scott M. Purviance
, CEO, AmWINS Group, Inc. 

The CEO of AmWINS Group, Inc., the largest wholesale distributor of specialty insurance products in the United States, will discuss his view of the London Market, Delegated Authority and the future of InsurTech.

13:40 – 14:30
Panel discussion: InsurTech: Time to Get Commercial

- Market modernisation - challenges for incumbents
- The benefits of change - the critical role innovation must play in maintaining our relevance and growing our industry
- Strategies for adopting InsurTech - investing in InsurTech and new technologies to stay ahead in re/insurance markets 

Abby Ewen, IT Director, BLM (Moderator)
Sue Jakobek, Managing Director, PPL Ltd.
Trevor Maynard
, Head of Innovation, Lloyd’s

James Stevenson, Managing Director, Chesterfield Group

14:30 – 14:50
Ayesha Hazarika MBE
, Political Commentator, Comedian and Former Labour Advisor 

14:50 – 15:00
Chairman’s closing remarks: 
Charlie Thomas
, Managing Editor, The Insurance Insider 

15:00 – 17:30
Networking drinks 

 *subject to change

  • Nicolas Aubert

    Nicolas Aubert

    Head of GB, Willis Towers Watson
  • Kathryn Gifford

    Kathryn Gifford

    Head of Claims, Chubb Global Markets

  • Ayesha Hazarika MBE

    Ayesha Hazarika MBE

    Political Commentator

  • Andrew Horton

    Andrew Horton

    CEO of Beazley and Chair of London Market Group
  • Sue Jakobek

    Sue Jakobek

    Managing Director, PPL Ltd.
  • Ian Lewis

    Ian Lewis

    IP Underwriter, TMK
  • Bronek Masojada

    Bronek Masojada

    CEO of Hiscox and Chair of PPL Ltd.
  • Trevor Maynard

    Trevor Maynard

    Head of Innovation, Lloyd’s
  • Matthew Moore

    Matthew Moore

    President, Liberty Specialty Markets
  • Julie Page

    Julie Page

    CEO, Aon UK Ltd.
  • Hannah Purves

    Hannah Purves

    Claims Director, Markel, LMA Board Member
  • Scott M. Purviance

    Scott M. Purviance

    CEO, AmWINS Group, Inc.